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How to use Vroom to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our aim is to assist you make better financial choices by offering interactive tools and financial calculators that provide objective and original content. We also allow you to conduct research and compare data for free to help you make informed financial decisions. Bankrate has partnerships with issuers such as, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn Profit The products that appear on this site come from companies who pay us. This compensation can affect the way and where products are displayed on this website, for example, for example, the order in which they may be listed within the categories of listing in the event that they are not permitted by law. Our mortgage or home equity products, as well as other products for home loans. This compensation, however, does affect the information we provide, or the reviews that you see on this site. We do not cover the universe of companies or financial offers that may be available to you.



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6 min read . Published on October 24, 2022.
Authored by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers with the details of borrowing money to purchase the car they want.







Edited by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since the end of 2021. They are passionate about helping readers gain confidence to control their finances by providing concise, well-studied and well-documented facts that break down complex topics into manageable bites.









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Over the past few years, the ease of online shopping has influenced the world of business and the convenience of purchasing a vehicle at home from your couch is hard to beat. , a platform that sells used vehicles, is among the many options now accessible. The aim to the founders of Vroom will be to ensure that the buying process easy and easy. Its simplicity is reflected in a longer than usual return period as well as the option to finance however it also means a less extensive vehicle selection and limited state availability. If you're considering selling your car or buying your next set of wheels with Vroom, first understand the process to ensure you are able to get the best bargain. Illustration from Bankrate. What you can expect when buying a car with Vroom Like its online counterpart , Vroom has an online showroom that has thousands of vehicles to shop from. All of these vehicles have received a CarFax stamp of approval with additional used vehicles being added each week. The entire process from ordering to delivery can be completed completely online, which means there is no tension in the dealer lot. However, this will mean fixed prices and the inability to bargain for a higher price. How to buy a car using Vroom The Vroom car buying process , from browsing all the way to delivery is done fully online and can be done in just a few easy steps. You can shop online for a car to begin the process of buying a car start, just enter your ZIP number on our main webpage. where you can search through the hundreds of low mileage cars and trucks available. Next, you will be presented with cars available in your region that are categorized into main categories such as cost or body type, year or features. If you have your sights in a specific car you can simply look it up. Look at a variety of vehicles once you've found a few vehicles you are interested in there is the option of both photos and an immersive 360-degree view of the potential purchase. There is no chance to test drive until after signing to the contract, make sure to pay careful attention to offered features and the vehicle's appearance during this step. To take the next steps with a specific car just hit"get started" or click the "get going" button. You'll be directed to a login page where you will create an account. In order to create an account, you'll be required to input some personal information. Apply for vehicle financing While Vroom doesn't offer finance for vehicles directly however, it has a partnership with a variety of banks and lending partners to provide financing to Vroom customers. If you choose to with your own bank, or even make a cash payment upfront, you can work directly with a car specialist. Vroom also offers a trade-in program. If you want to trade in your current car, simply provide your car dealer details about it and get an appraisal. After you've sorted out how you'll be paying for your car, you will need to take the steps to make the vehicle legally yours. You can expect a contact from one of our car experts who will provide the secure URL to upload a photograph of your driver's licence along with evidence of insurance. Next, you will place the deposit, which is refundable, and holds the car for 72 hours. This amount is different for each vehicle but locks in the car at your own risk. Based on the details of the purchase, Vroom will either overnight the required paperwork or send it to you to e-sign. It is essential that you sign the documents at least 24 hours prior to the date. After the paperwork is signed you will be contact via the Vroom Delivery Support Team. The team will be sure to keep you up to date throughout the process and typically takes between 10 and 14 days after purchase. Your exact cost for delivery will depend on the area you live in. However, you should be prepared for a few costs for delivery. The estimated fee for delivery is $2,999. The car will deliver to you at house or to a nearby location. After the vehicle is delivered, you'll have up to a one week, or about 250 miles decide whether you would like to keep it. Remember that even though you will receive a refund of the purchase price, all other expenses incurred are not refunded. Bankrate tip
You Vroom vehicle will arrive with temporary tags, so be certain to be on the lookout for the next arrival to make it fully yours.


What can you expect when selling your car with Vroom Vroom doesn't just offer vehicles for sale, but also has a program which allows you to sell your car directly to them -- vehicle pickup included. Similar to the car purchasing process it can be done entirely online. The main selling point to working with Vroom in selling your car is its ease of use. It is likely that you may receive a more competitive offer than a traditional business, however the convenience of pickup via contactless technology could be worth a lower cost of sale. How do you sell your car with Vroom Selling your car to Vroom requires only two steps, which require you to provide some information about your car, schedule for pickup and get paid. Find out the price of your car As in most selling situations you'll need to provide the basic details about your vehicle. On the main page of Vroom's selling, you'll need to enter your license plate number , as well as state. According to the website, it takes just two minutes to get an initial appraisal. This figure is based upon Vroom's own buying system, which is built off data from similar transactions. The price is valid for up to a week or 250 miles. Verify vehicle information If you accept the price offered and wish to move on to the next step, you need to upload the information regarding you and your vehicle. This includes images of your photo ID, registration, vehicle title and odometer. Make arrangements for pickup of your vehicle. will be called by the Vroom team to make arrangements for your car to be picked up right from your driveway or at a convenient location nearby. After confirmation of pickup occurs you will receive your payment via the method of direct deposit or a check via mail. There are pros and cons to Vroom Buying or selling with Vroom is a great option for drivers looking to stay away from dealerships but it may not offer the same competitive pricing on both sides, so weigh the benefits and drawbacks. The advantages of Vroom The most significant reason to use Vroom is its convenience. purchasing your next car or selling completely online and having your brand new car be delivered to your doorstep is an appealing possibility. Apart from the convenience of buying and selling completely through the web, Vroom also offers additional assurance with each purchase. In particular, the cars of Vroom carry a 90-day limited warranty that can, according to its site, minimize unexpected costs that arise from mechanical breakdown, repairs, parts and labor. Secondly, Vroom offers one year of roadside assistance with every the purchase of a car. While most lenders have similar insurance programs however, the support provided by Vroom is an added plus. The drawbacks of Vroom While selling your car to Vroom is a good deal, it comes with the convenience is not available in a private seller situation, you likely will not make as much money. When you deal with a private vendor, you are the main recipient of the sale. When you deal with Vroom like any used vehicle sales business, there are many moving parts that must be paid in addition. Additionally, drivers looking to buy with Vroom will be met with high fees and less-than-competitive financing rates. Although Vroom is partnered with a variety of lenders, none cater to those with poor credit. If you choose to buy through Vroom consider elsewhere. One final drawback for Vroom can be that they only sell pre-owned vehicles. While purchasing a car can be a good choice for many drivers, if you are in search of a new car , then Vroom isn't right for you. Vroom reviews Vroom Most the reviews regarding Vroom's customer service as well as overall customer experience is overwhelmingly negative. Most notably, the company's Better Business Bureau accreditation has been taken away, leaving the company with an F. The BBB outlined primary complaints as consumers receiving vehicles that were different from photos on the internet, delayed delivery and even concerns about delivery drivers who threatened to harm. Unfortunately it appears that the BBB isn't the only company warning drivers. Trustpilot rates Vroom in the category of "bad" with 1.2 stars. As recent as July 2022 mention similar problems with delays in delivery and unidentified mechanical problems. While it is the case that many lending or selling sites have negative reviews online, they're more intense than typical. Carvana for instance, is an 3.7 Trustpilot ranking -- though not perfect, this score is much less worrisome than the one Vroom offers. How to ensure you get the best vehicle with Vroom to benefit the most from what Vroom has to offer it is important to investigate outside of the online showroom with sources like Edmunds as well as Kelley Blue Book to get more honest reviews of your potential car. Also, you should bring the car to a trusted mechanic when it's delivered. Additionally, to get the most competitive financing offer, make certain to stay away from Vroom to receive the most competitive rate. If you're looking to sell your car for Vroom it is recommended to begin by looking around or go an auto dealer to make sure you're not losing potential money made. Should I buy my next car from Vroom? Ultimately, the system that Vroom has set up to buy or sell is attractive due primarily to its frictionless delivery and fully online process. However, with the revoked BBB accreditation , and the large majority of online feedback negative, you should be cautiously in the event that you decide to buy or sell using Vroom.


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Writen by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She is a specialist in helping readers to navigate the ways and pitfalls of using loans to buy the car they want.



The edit was done by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since late 2021. They are passionate about helping readers gain confidence to manage their finances by providing precise, well-studied information that break down complex topics into digestible chunks.






Auto loans editor




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