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The roughly eight-hour Amazon Web Services outage on Tuesday shut down communications between the e-commerce giant and the fleet of thousands of drivers it relies on, preventing drivers from getting route assignments or packages, according to The disruption hit the app Amazon uses to communicate with the network of independent contractors who carry out much of its last-mile shipping, leaving vans that were supposed to be on the road idle, sources told the outlet.

Roughly five hours after numerous companies and other organizations began reporting issues, the company said in a post on the AWS status page that it had 'mitigated' the underlying problem responsible for the outage, which it did not describe.

It holds roughly a third of the $152 billion market for cloud services, according to a report by Synergy Research - a larger share than its closest rivals, Microsoft and Google, combined. The cloud-service operation is a huge profit center for Amazon.



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To technologist and public data access activist Carl Malamud, the AWS outage highlights how much Big Tech has warped the internet, which was originally designed as a distributed and decentralized network intended to survive mass disasters such as nuclear attack.







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The AWS outage began at around 10am ET and had widespread impacts. The company said by 6pm that the issue was mostly resolved, and at 7.30pm the network device issue had been fully resolved, with Amazon adding that it was 'working towards recovery of any impaired services.'



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