A furious customer unleashed a rant against his local McDonald's for missing out a vital ingredient in his cheeseburger.
Ricky Narang, 32, asked for a cheeseburger with extra cheese but no onions, pickle or mustard, during his visit to McDonald's Southall, The Broadway on Monday.
But the data control room operator instead received a cheeseburger with extra cheese but no meat.  





















Ricky Narang (right) was left furious after discovering his cheeseburger had extra cheese but no burger, following a trip to his local McDonald's in Southall, London, on Monday

Mr Narang highlighted the McDonald's order fail on Facebook, posting a video of himself unwrapping the cheeseburger on the local page 'Southall Name Shame to Fame'.
The shocking footage shows the customer explaining his order, saying: 'When you ask McDonalds for a cheeseburger with no onions, no pickle and no mustard.'





RELATED ARTICLES




[url=#]1






[url=/news/article-7676201/McDonalds-workers-strike-Downing-Street.html] McDonald's customer is 'traumatised' after her six-year-old...








Share this article


Share






While taking the burger out of its packaging, the 32-year-old man rages: 'Instead, they gave us a f****** burger with no onions, no pickle and omgomg no mustard. 
'But extra cheese and no burger in it.' 
The scanty meal is then shown, with Mr Narang exclaiming: 'What the hell is that s***!'





The customer raged at McDonald's as he unwrapped the cheeseburger in a video posted to a local Southall Facebook page, captioning 'you only had one job'

Stunned social media users reacted to the footage, with one posting: 'Omg!'
Another commented: 'Hahaha they did this to me - also to a happy meal they forgot the main bits the chips and chicken nuggets lol'.
A third added: 'Wow!'
According to , Mr Narang later explained: 'The other half wanted a cheeseburger. She normally asks for a cheeseburger with no onions, no mustard, no pickle and extra cheese. We've been doing that for years.












'She always orders the same with no difficulty. Somehow yesterday they did the same and they took out the patty too.
'As soon as she opened the pack surprise surprise we have a cheese sandwich in a burger bun.'  
Mr Narang described the trip to replace his burger as a 'waste of time, money and effort', saying he did not receive an apology for the apparent mistake.
He added: 'We went back to the Broadway McDonalds. They replaced it but the person was determined we were wrong.
'Anyone would be annoyed with this situation. I have to check my food before I even leave the drive through every time. Because it's like the lottery you never know your chances.
'It was a waste of money, time and effort which I shouldn't have had to do if they did their job properly. Also I didn't get anything as an apology for the inconvenience caused. I will be checking even the smallest orders from now on before leaving.'
A spokesperson for McDonald's UK told MailOnline: 'We absolutely recognise this mistake and sincerely apologise to the customer in question. As soon as the customer made the restaurant team aware, he was offered a replacement cheeseburger. 
'We have a number of procedures in place to avoid inaccurate orders, and we are disappointed that in this case these were clearly not followed. If the customer would like to discuss the matter further we would encourage them to contact our Customer Services team.'








Read more:



[url=]