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How to use Vroom to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our mission is to help you make smarter financial decisions by providing you with interactive tools and financial calculators, publishing original and objective content. We also allow you to conduct your own research and compare data for free and help you make sound financial decisions. Bankrate has partnerships with issuers, including but not limited to American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn Money The deals that are advertised on this site come from companies that pay us. This compensation may impact how and where products appear on this website, for example such things as the order in which they may be listed within the categories of listing in the event that they are not permitted by law for our mortgage, home equity and other home lending products. This compensation, however, does have no impact on the information we publish, or the reviews that you see on this site. We do not contain the universe of companies or financial offers that may be open to you.



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6 min read . Published on October 24, 2022.
Authored by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers to navigate the details of using loans to buy an automobile.







Edited by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since late 2021. They are passionate about helping readers gain the confidence to manage their finances by providing clear, well-researched data that helps break complex subjects into digestible pieces.









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Over the past few years the ease of internet shopping has influenced the industry of shopping, and the ease of buying a car from the comfort of your home is unbeatable. Vroom, a site that offers used cars, is among the many choices available. The goal to the founders of Vroom is to make the process of and easy. The simplicity of the process comes with an extended than normal time to return and the option to finance but it also means a lesser range of vehicles and a limited state availability. If you are considering selling your car or buying your next set of wheels with Vroom you must first be aware of the process so you are able to get the best deal. Illustration from Bankrate. What you can be expecting when purchasing a vehicle through Vroom Similar to its online competitor , Vroom has an online showroom with a variety of cars to browse through. These vehicles have all received an CarFax stamp of approval, with additional used vehicles being added each week. The entire process from ordering to delivery is done fully online, which means there is no tension at the dealership. But the haggle-free experience will mean fixed prices and no ability to push for a better price. How to buy an automobile using Vroom The Vroom car buying process , from searching to the delivery process is completely online, and can be completed in a couple of seamless steps. You can shop online for a car To start the car buying , simply input your zip address on their main site, there you can browse through the thousands of low-mileage cars and trucks available. Next, you will be shown cars in your region that are categorized into main categories like cost or body type, year , or attributes. If you've got your eyes in a specific car you can look it up. Look at a variety of vehicles once you have found a few cars you are interested in it is possible to take advantage of both images and an immersive 360-degree view of your potential purchase. Without the option of a take a test drive until you have signed in the "dotted line," be sure to pay close attention to the car's features and design at this point. For the next step with a specific car you can simply hit the "get underway" button. You'll be taken to a login page where you will create an account. To create your account, you'll only need to enter some personal information. Apply for vehicle financing While Vroom does not provide finance for vehicles directly, it works with a dozen lenders and banks to arrange financing for Vroom users. If you decide to use your personal bank, or to pay cash upfront or credit card, you can negotiate directly with a car specialist. Vroom also offers an option to trade in your vehicle. If you want to sell your current car, simply provide your car dealer information about it in order to make an appointment for an appraisal. When you've sorted out how you'll be paying for your car, you now must take steps to make the car legally yours. You can expect a call from one of Vroom's auto experts who will provide an encrypted link to upload a picture of your driver's licence along with evidence of insurance. The next step is to place a refundable deposit that will keep the car in place for 72 hours. The amount is different for each vehicle however, it will lock the vehicle for you to keep. Depending on the specifics of your purchase Vroom will either send you the necessary paperwork or email it to you to e-sign. It is crucial that you sign the paperwork in the timeframe of 24 hours. When the car is delivered, once the paperwork is signed you will be contact via an agent from the Vroom service support staff. They will keep you informed throughout the journey and typically takes 10 to 14 days following purchase. The cost of delivery will vary depending on the area you live in. However, you should be prepared for a few fees to deliver. The estimated nonrefundable fee is $2,999. Your car can deliver to you at home or to a nearby location. Once the vehicle arrives you'll have up to a one week, or about 250 miles decide whether or not you'd like to keep the vehicle. Remember that even though you'll be reimbursed the purchase price, all other expenses incurred will not be reimbursed. Bankrate tip
The Vroom vehicle will be delivered with temporary tags so be certain to be on the lookout for the next arrival to make the car fully yours.


What to be expecting when selling a vehicle with Vroom Vroom doesn't just offer used vehicle purchases, it also has a program which allows you to sell your vehicle directly to them, with vehicle pickup included. Similar to the car purchasing process it can be done entirely online. One of the main benefits of using Vroom to sell your vehicle is the ease of use. It is likely that you might get a better deal outside of the online business, however the convenience of contactless pickup can be worth a lower selling price. How to sell a car with Vroom The process of selling your vehicle to Vroom requires only the steps of you to share a bit about the car, make arrangements for pickup and get paid. Find out the price of your car As in most selling situations you'll need to provide the basics of your car. On Vroom's main selling webpage, you'll need to enter your license plate number , as well as the state of your vehicle. According to the website, it takes just two minutes to receive an initial appraisal. This number is based on Vroom's proprietary buying system that is based on data from similar transactions. The price offered is valid for up to a month or 250 miles. Check your vehicle's information. If you agree to the price proposed and would like to take the next steps you need to upload the information regarding you and your vehicle. This includes images of your photo ID, registration, vehicle title and the odometer. Arrange for vehicle pickup You will be called by the Vroom team to make arrangements for your car to be picked up right from your driveway, or at an appropriate location close by. When pickup confirmation has been received, you will be paid by your choice of direct deposit or check in the mail. The pros and cons of Vroom Buying or selling through Vroom is an excellent option for drivers looking to stay clear of dealerships, however it could also offer lower rates on both fronts Be sure to weigh the benefits and drawbacks. The advantages of Vroom The most significant reason to use Vroom is the convenience. Buying your next vehicle or selling your vehicle online with the ability to have your new wheels be delivered to your doorstep is a great option. Apart from the convenience of selling and purchasing online, Vroom also offers additional assurance with each purchase. Particularly, cars from Vroom come with an extended 90-day warranty that is, according to the website, help reduce unexpected costs that arise from mechanical breakdown repairs, parts, or labor. In addition, Vroom offers one year of roadside assistance with every the purchase of a vehicle. Although many lenders provide similar coverage programs, the assistance from Vroom is a major benefit. Drawbacks of Vroom While selling your car to Vroom is a good deal, it comes with an ease of use that you cannot receive when selling your car privately but you will probably not earn as much. If you work with a private vendor, you are the main beneficiary of the sale. When working with Vroom or any other used car sales company -- there are numerous moving parts that need to be paid as well. Additionally, drivers looking to buy with Vroom will be met with high fees and less-than-competitive financing rates. Although Vroom is partnered with a variety of lenders, none of them cater to customers with bad credit. If you choose to buy through Vroom consider elsewhere. The final negative of Vroom is the fact that they sell used vehicles. While buying is a great alternative for some drivers, if want to purchase a brand new car , then Vroom isn't for you. Review of Vroom Most reviews about Vroom's services or overall service are negative. Most notably, Vroom's Better Business Bureau accreditation has been cancelled, leaving the company with an F. The BBB listed the main complaints about consumers receiving cars that differed from online photos as well as delays in delivery, and problems with delivery drivers being threatened. Unfortunately the BBB isn't the sole company warning drivers. Trustpilot rates Vroom in the category of "bad" with 1.2 stars. Reviewers as recently as July 2022 complain of similar problems with delays in delivery and unresolved mechanical problems. While it is evident that a majority of lending and selling platforms have negative reviews on the internet, they are more dramatic than usual. Carvana is one example. It has an 3.7 Trustpilot ranking -- although not perfect, this score is far less worrying than what Vroom offers. How to ensure you get the best vehicle with Vroom to get the most out of the features Vroom offers, it is important to look beyond the showroom online using sources like Edmunds and Kelley Blue Book to get more authentic reviews of your potential car. You should also bring the car to an experienced mechanic immediately after it has been delivered. Additionally, to get the most competitive financing offer, make certain to go outside of Vroom to receive the most competitive rate. If you're planning to sell your vehicle to Vroom it is advisable to begin by looking around or go to a dealership, to ensure you're not wasting money made. Should I buy my next vehicle from Vroom? In the end, the system Vroom has set up for selling or buying is appealing due to its streamlined delivery process and online process. However, with the revoked BBB accreditation , and the most online feedback being negative, it is best to err on the side of caution when you make the decision to purchase or sell through Vroom.


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Authored by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers with the ways and pitfalls of taking out loans to purchase a car.



Editor: Rhys Subitch Edited by Auto loans editor

Rhys has been writing and editing for Bankrate since late 2021. They are dedicated to helping readers gain the confidence to take control of their finances with precise, well-studied information that break down complicated topics into digestible chunks.






Auto loans editor




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