Speaking at a Credit Suisse online event, Faical said that digital sales across the sector have tripled since the beginning of the pandemic, to about 1.5% of total sales. At GPA, where the largest shareholder is France's retailer Casino, 9% of all sales are online.
He mentioned a series of challenges for supermarkets to sell online, such as the delivery of products in increasingly shorter deadlines, which makes the process more expensive and puts pressure on margins.
Even so, he said the company believes it can maintain the same profitability levels in e-commerce sales as in physical stores, which should be facilitated by the group's network of around 800 stores across the country that can be used as distribution centers.
(Reporting by Aluнsio Alves; Writing by Carolina Pulice; Editing by Lisa Shumaker)
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