Can you return a car you purchased recently? Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our aim is to assist you make better financial decisions by providing you with interactive financial calculators and tools as well as publishing original and objective content. We also allow users to conduct research and compare information for free and help you make financial decisions with confidence. Bankrate has partnerships with issuers such as, but not limited to American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn money The products that appear on this site are from companies that pay us. This compensation may impact how and where products are displayed on the site, such as, for example, the sequence in which they appear within the listing categories in the event that they are not permitted by law for our loans, mortgages,, and other products for home loans. However, this compensation will have no impact on the content we publish or the reviews you see on this site. We do not cover the universe of companies or financial offerings that could be open to you. Westend61/Getty Images
6 min read Published January 31, 2023
Written by Allison Martin Written by Allison Martin's work began over 10 years ago as a digital media strategist. She's been published in several leading financial media outlets, such as The Wall Street Journal, MSN Money, MoneyTalksNews , Investopedia, Experian and Credit.com. Edited by Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate since the end of 2021. They are committed to helping readers gain the confidence to control their finances by providing clear, well-researched information that breaks down complicated topics into bite-sized pieces. The Bankrate promises
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There are money-related questions. Bankrate has the answers. Our experts have been helping you manage your money for over four decades. We continually strive to provide our readers with the professional advice and tools needed to make it through life's financial journey. Bankrate adheres to a strict code of conduct , so you can trust that our content is truthful and reliable. Our award-winning editors and journalists produce honest and reliable information to assist you in making the best financial decisions. The content we create by our editorial team is accurate, truthful and is not influenced through our sponsors. We're transparent about how we are capable of bringing high-quality content, competitive rates and useful tools for you , by describing how we make money. Bankrate.com is an independent, advertising-supported publisher and comparison service. We are compensated in exchange for the promotion of sponsored goods andservices or when you click on certain hyperlinks on our site. This compensation could affect the way, location and when products appear within listing categories and categories, unless it is prohibited by law for our mortgage or home equity products, as well as other home loan products. Other factors, like our own rules for our website and whether or not a product is offered in your area or at your self-selected credit score range may also influence how and where products appear on this website. Although we try to offer an array of offers, Bankrate does not include specific information on every financial or credit product or service. If you've bought a brand new or used vehicle and you have doubts about it, typically, you won't be able to return the car. The seller who sold you the vehicle is typically not legally bound to return it and issue you a refund or exchange after you've signed the contract. There are exceptions to this law. Certain dealerships might allow you to return your car in specific conditions. If the car is experiencing major mechanical issues, the dealership might be legally required to accept the return. It's still better to avoid having to return your car in the first place. There are many reasons to return your car. Besides buyer's remorse, possible reasons to return your car include financial or mechanical issues. Dealers may be willing to assist you if you cannot make payments. When you encounter mechanical problems, whether you can return the car to the dealer depends on how you do it and the terms and conditions of the return policy. You got ripped off If you feel like the situation, you ought to consider a meeting with the dealership manager. When you meet to discuss the matter, be sure to bring evidence to prove that you were not cheated. For instance, if you believe the dealer overcharged provide proof of the vehicle's fair market value to a credible authority (like Edmunds or Kelley Blue Book) to support your argument. Present your case to the manager in a calm manner. Keep in mind that, having already signed the contract, your options are limited in the event that the manager decides not to honor your request. You may also: Contact the office of your state attorney general for a discussion of your choices. File a complaint with the Better Business Bureau. Employ an attorney to take action against the dealership. Write a negative review on the dealership's website. Make a complaint to the state's consumer protection agency and the Federal Trade Commission. Tip from the bank
To find out if you've been charged an unfair amount You can check the value of cars with the same make, same model, and similar mileage on or .
The car's payments are too high you're looking to sell your car because your monthly car payments are too high, you'll have a harder time getting the argument to return the car. The dealership's general manager could argue that you should have determined whether you are able to pay the monthly installments before purchasing the vehicle. It's up to the dealer whether they will allow you to return the vehicle and exchange it to a more affordable model. Contact the salesperson who sold the car first. If that doesn't work get in touch with the sales manager, or the general manager of the dealership. If you've exhausted your options, look into different options for . your auto loan with an interest rate that is lower or a longer time frame can reduce your monthly payments. Bankrate tip
Use this tool to find out how much you can save and compare different loan options.
The car you own is a lemon. If you want to build a case for returning a vehicle that does not run properly, first gather evidence of the mechanical issues you've encountered. You may need multiple trips to the dealer's service department. Make sure your complaints are recorded with full detail on all repair requests. If the issue isn't resolved and you're not sure if the car is a lemon, the vehicle is beyond repair. Because laws differ from state to state so you'll need to conduct a thorough investigation to see whether you can make a legitimate claim under the lemon law. In many states, lemon laws only apply to new vehicles with a serious defect impairing your ability to drive. Other lemon law requirements that vary from state to state include the length of time after purchasing the car, the vehicle's mileage and the number of times that the dealer tried to fix the vehicle. It is possible to research the laws of your state on , which provides each state's mandatory actions and timeline to return a vehicle under lemon laws. If you are successful in claiming you'll be able to obtain a reimbursement or a comparable exchange. There are only seven states that have lemon laws on used vehicles: Connecticut, California, Massachusetts, Minnesota, New Jersey, New Mexico and New York. The laws are subject to limitations and the laws will not give any relief for your circumstances. Bankrate tip
You could be entitled to reimbursement for attorney expenses if you engage an attorney to help make your case. Keep an eye on your legal expenses during the course of your case.
You changed your mind Dealers do not generally consider buyer's regret to be to be persuasive. Only a handful of dealers have a return policy. Once you sign the sale contract, you're responsible for paying the note in accordance with the terms you've agreed to. Although the FTC includes an "cooling-off rule" which is a law where you have 3 days in which to cancel an agreement which you made at your office, home, or temporary place of business -- a purchase of a car is among its exceptions. If a dealer sells you a car in an uncontained location, the rule applies as long as they have a permanent address. Some states also provide an "right to cancel" period in which you can return the vehicle within a specified time without incurring any penalty or the damage to your credit report. However, the vehicle has to be used in the same way as when you bought it. Other limitations may also apply. Bankrate tip
Make sure you avoid this scenario by researching ahead of time. Make sure to follow these guidelines prior to signing off on a brand new vehicle.
The dealer you are dealing with has a return-policy few dealerships have return policy. For example, has a 30-day return policy. If you aren't happy with the car, you can exchange it for one you like , or receive a refund. In addition, some dealerships offer exchange plans where you can only have a specific amount of time to exchange the vehicle. Keep in mind that or other conditions could stop you from being able to turn the car in. If you can sell it and sell it, you'll have be responsible for the amount that is different between the value currently and the value of the car currently worth. Bankrate tip
Always ask for a dealership's return policy in written form. This way, you'll be aware of the terms and conditions , and will be able to navigate any attempt to reject your claim.
How to avoid returning a car If you want to avoid the hassle of returning a car it is important to prepare to purchase an automobile. This process . Review car reviews on the model and make you're considering on sites like . It's recommended to conduct price research using Kelley Blue Book or Carfax, , create an estimated budget, and try the car. It's equally crucial to research the dealership in advance by reviewing online reviews. Utilize sites such as BBB.com to ensure dealerships have a good reputation and exceptional customer service. Finally, you'll also want to spend some time researching the background and condition of the car you're looking to purchase. You can begin by reviewing history reports for the vehicle through websites like Carfax or AutoCheck and the information about the vehicle is accessible by using the . If you're buying a car from a dealer, you should ask the dealer to provide the history of the vehicle for you to review. It's an excellent idea to bring the vehicle for a thorough inspection by a professional person who will give an impartial review of the vehicle and any problems it might have. If the mechanic notices mechanical problems, ask the seller to pay the bill for repairs. Options for returning the vehicle You aren't able return your vehicle? You still have options. Sell it. If you sell it to someone else it could be possible to escape being stuck with a car you don't like. You might be unable to recover the entire amount you paid to the dealer because a car depreciates once it's driven off the car lot. You'll be responsible to pay any difference in the dealership cost and the amount that buyers pay to purchase the car. You can request a the repossession to be voluntary. If you are unable to afford the monthly payments You can contact the lender and ask for an uninvolved repossession. Although this would make your monthly payments non-existent however, you must consider this decision. A lender is still able to be able to report the repossession to credit bureaus. The repossession can negatively impact your credit score for up to seven years, making it more expensive to take out a future auto loan. Refinance your auto loan. If your monthly payments are too high, you can extend your loan period or by negotiating the lowest interest rate. Although this is a step that will have an effect, it is only temporary. In fact, after several months of payments your credit score is likely to improve or even increase. The most important thing to remember is that prior to you buy a car take some time to research the price of the cars you like and studying the dealer's return policy and customer reviews. In the absence of research, you could find you with a car. In the majority of cases you aren't able to return a vehicle you've purchased -- the majority dealerships will not allow the return of a vehicle. If you're not able to return a car you've purchased, there are other methods to dispose of it. You can either sell it or file an action under the lemon law in certain circumstances. If you are suffering from buyer's remorse because of excessive payments, but you want to keep the car, you could refinance your auto loan to lower the cost of the loan.
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Allison Martin's writing began more than 10 years ago as an online content strategist and she's since been published in a variety of top financial publications which include The Wall Street Journal, MSN Money, MoneyTalksNews , Investopedia, Experian and Credit.com. Written by Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate from late 2021. They are committed to helping readers gain confidence to take control of their finances by providing clear, well-researched information that breaks down otherwise complex topics into digestible chunks.
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