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How to use Vroom to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our aim is to assist you make smarter financial decisions by providing you with interactive financial calculators and tools that provide objective and original content. This allows you to conduct your own research and analyze information for no cost and help you make informed financial decisions. Bankrate has partnerships with issuers such as, but not restricted to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make Money The deals that are advertised on this site come from companies that pay us. This compensation can affect the way and when products are featured on this site, including, for example, the sequence in which they appear within the listing categories in the event that they are not permitted by law for our mortgage, home equity and other products that lend money to homeowners. However, this compensation will not influence the information we provide, or the reviews that you see on this site. We do not cover the vast array of companies or financial offerings that could be open to you.



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Oscar Wong/Getty Images
6 min read Published 24th October, 2022
Writen by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She is a specialist in helping readers to navigate the ways and pitfalls of taking out loans to purchase the car they want.







Editor: Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate from late 2021. They are committed to helping readers gain confidence to control their finances through providing clear, well-researched information that breaks down complex topics into manageable bites.









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In the last few years, the ease of online shopping has influenced the world of business and the convenience of buying a car at home from your couch is hard to beat. Vroom, a site that offers used cars, is one of many choices accessible. The purpose of Vroom is making the procedure easy and easy. Its simplicity is reflected in an extended than normal return time and the possibility of financing, but it also means a lesser range of vehicles and a limited availability of state vehicles. If you're thinking of selling your car or purchasing your new set of wheels from Vroom, first understand the process to ensure you get the most value for your deal. Illustrations by Bankrate. you can expect when purchasing a car through Vroom Like its online competitor , Vroom has an online showroom with a variety of cars to choose from. These vehicles have all received the CarFax stamp of approval, and there are new used cars added every week. From order to delivery can be completed completely online, meaning no tense in the dealer lot. But the haggle-free experience will mean fixed prices and no chance to negotiate to get a lower price. How to buy a car using Vroom The Vroom car buying process , from browsing all the way to the delivery process is completely online and can be done in just a few easy steps. You can shop online for a car For the first step in the car buying you simply need to input your zip code on the main page, where you can search through the hundreds of low mileage cars and trucks that are available. Next, you will be presented with cars available in your area organized by main categories like price and body type, year or attributes. If you've got your eyes set on a specific model it is easy to search for it. Explore several vehicles Once you find a few vehicles you are interested in you can take advantage of both photos and an overview of 360 degrees of your potential purchase. Without the option of a take a test drive until you have signed to the contract, be sure to pay attentively to the offered features and the vehicle's appearance at this point. To take the next steps with a specific car you can simply hit"get started" or click the "get going" button. You will be directed to a login page where you will make an account. In order to create an account, you'll only have to input your personal information. Apply for vehicle financing While Vroom doesn't offer vehicle financing directly but it does work with a dozen lenders and banks to provide financing to Vroom drivers. If you decide to use your personal bank, or pay upfront with cash or credit card, you can negotiate directly with a car specialist. Vroom also offers an exchange program. If you are looking to sell your current car, simply give your car specialist some details about it and make an appointment for an appraisal. When you organize how you are paying for your vehicle you now must take steps to make the car legally yours. Expect a contact from one of our auto specialists who will send you a secure link to upload a photo of your driver's license with evidence of insurance. The next step is to place a refundable deposit that holds the car for 72 hours, this amount is different for each vehicle but locks in the car as yours. Based on the particulars of your purchase Vroom will either mail the necessary paperwork or email it to you to e-sign. It is crucial that you sign the documents within 24 hours. When the car is delivered, once you have signed the paperwork, you will be called by an agent from the Vroom service support staff. They will keep you informed throughout the process, which tends to take between 10 and 14 days after the purchase. The exact price for delivery will differ based on the location you reside in, but be prepared for a few costs to deliver. The approximate non-refundable cost is $2,999. The vehicle can deliver to you at residence or to a nearby location. Once the vehicle arrives you'll have a whole time or approximately 250 miles in which to decide whether or not you'd like to keep the vehicle. Remember that even though you will be refunded the purchase price, all other costs accrued will not be reimbursed. Bankrate tip
The Vroom vehicle will be delivered with temporary tags so be sure to take the following arrival to make the vehicle fully yours.


What to expect when selling a car using Vroom Vroom doesn't just offer used vehicle purchases, it also has a program that lets you sell your car directly to them -- with vehicle pickup included. Similar to the car buying process , this can be completed entirely online. The primary benefit of using Vroom to sell your car is its ease of use. It is likely that you may receive a more competitive offer than a traditional business, however the convenience of pickup via contactless technology could be worth a slightly lower sale price. How to sell a vehicle using Vroom Selling your vehicle to Vroom is a matter of a few steps that require you to provide some information about your vehicle, arrange for pick-up and receive payment. Get vehicle price As with all selling scenarios you'll need to provide the basics of your vehicle. On Vroom's main selling webpage, you'll be required to enter your license plate number and state. According to the website, it takes as little as two minutes to receive the initial estimate. The figure is based on Vroom's unique buying system that is that is based on data from similar transactions. The price offered is valid for up to a two-week period or for 250 miles. Verify the information on your vehicle If you are in agreement with the price proposed and would like to take the next steps you must upload information about yourself and your vehicle. This includes photographs of your ID photo, registration, vehicle title and odometer. Make arrangements for pickup of your vehicle. will be contact by Vroom's Vroom team to schedule your car to be picked up right from your driveway or at an appropriate location close by. Once pickup confirmation is confirmed, you will be paid by your choice in the form of direct deposits or a check sent by mail. Pros and cons of Vroom Selling or buying using Vroom is an excellent option for drivers looking to stay clear of dealerships, but it may not offer the same competitive pricing on both sides Be sure to weigh the benefits and drawbacks. Advantages to Vroom The most significant reason to use Vroom is its convenience. purchasing your next car or selling it online completely with the ability to have your new set of wheels be delivered to your doorstep is a great option. In addition to the convenience of selling and purchasing through the web, Vroom also offers additional coverage with each purchase. Specifically, Vroom cars carry a 90-day limited warranty which can, according to its site, minimize unexpected costs associated with mechanical breakdown repairs, parts, or labor. Secondly, Vroom offers one year of roadside assistance with every vehicle purchase. Although many lenders provide similar programs for coverage but the support offered by Vroom is an added plus. There are some disadvantages to Vroom While selling your vehicle to Vroom is a good deal, it comes with the convenience is not available in a private seller situation but you will probably not make as much money. When you deal with a private seller , you are the primary recipient of the sale. When working with Vroom as well as any of the other vehicle sales company -- there are many moving pieces that need to be paid in addition. Additionally, drivers looking to buy with Vroom will be met with high fees and less-than-competitive financing rates. Although Vroom has a relationship with a variety of lenders, none cater to those with poor credit. If you choose to buy using Vroom think about other options. One final drawback to Vroom is the fact that they only offer used cars. Although buying a used car is an excellent alternative for many drivers, if want to purchase a brand new vehicle, Vroom isn't the right choice for you. Reviews of Vroom A majority feedback about Vroom's services as well as overall customer experience is negative. Most notably, Vroom's Better Business Bureau accreditation has been revoked, which leaves Vroom with an F-grade. The BBB outlined primary complaints as consumers receiving vehicles which were not as pictured on the website as well as delays in delivery, and concerns about delivery drivers who threatened to harm. Unfortunately the BBB isn't the sole organisation warning drivers. Trustpilot ranks Vroom as "bad" by giving it 1.2 stars. As recent as July 2022 cite similar problems with delays in delivery and unresolved mechanical issues. Although it's evident that a majority of lending and selling platforms have negative reviews online, these are much more dramatic than usual. Carvana for instance, is the 3.7 Trustpilot ranking -- though not perfect, the average score is much less worrisome than what Vroom provides. How to ensure you get the most efficient vehicle using Vroom To get the most out of the features Vroom has to offer it is crucial to do some investigate outside of the online showroom using sources such as Edmunds as well as Kelley Blue Book to get more honest opinions about your potential car. It is also recommended to send the vehicle to a trusted mechanic as soon as it is delivered. Additionally, to get the best financing deal be certain to stay away from Vroom to secure the most competitive price. If you're planning to sell your car to Vroom it is recommended to first explore or direct to a dealership, to make sure you're not losing potential money made. Do I want to purchase my next vehicle from Vroom? In the end, the system Vroom has put in place to sell or buy is attractive due primarily to its streamlined delivery process and online process. But with a revoked BBB accreditation , and the large majority of online feedback negative, it is best to err on the side of caution in the event that you decide to buy or sell using Vroom.


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Writen by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She is a specialist in helping readers in navigating the ins and outs of securely using loans to buy a car.



The edit was done by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since the end of 2021. They are passionate about helping readers gain the confidence to control their finances by providing clear, well-researched information that breaks down otherwise complex subjects into bite-sized pieces.






Auto loans editor




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